Privacy Policy

Effective Date: January 1 ,2025;

Introduction

Links Energy ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our software application ("the App"). By using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

Required Information

• Name: To identify your account.
• Email Address: To communicate with you and provide account access.
• Password: To secure your account.

Optional Information

You may choose to provide additional information to enhance your experience:

• Company Name: For organizational identification.
• Work Number: For professional contact purposes.
• Mobile Number: For additional contact options.
• Meter Number: To link your account with a specific energy meter.
• Meter Address: To associate your account with a physical location.
• Meter Billing Number: To facilitate accurate billing and account management.

How We Use Your Information

We use your information to:

• Provide, manage, and improve the App.
• Communicate with you about your account, updates, and services.
• Customize your user experience based on the information provided.

Information Sharing

We do not share your information with third parties. Your data is solely used by Links Energy to provide the services outlined in this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure password storage.
• Encryption of sensitive data.
• Regular security audits and updates.

Your Choices

• Access and Update Information: You can access and update your personal information through your account settings.
• Data Deletion: You may request the deletion of your account and all associated data by contacting our support team.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy in the App. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: it@linksep.com

Thank you for trusting Links Energy.